We ask everyone who uses Neighbor for a few pieces of information before they book on Neighbor. Guests need to have this info completely filled out before they can make a reservation request. This info helps make sure hosts know who to expect, and how to contact the guest.
Neighbor’s requirements for guests include:
Confirmed email address
Confirmed phone number
Profile photo that shows their face
Agreement to house rules
Hosts won’t see guest’s real email addresses, even after they book. Instead, hosts will see a temporary Neighbor email address that forwards their messages to the guest.
To sign up, you must be 18 or older. Other people won’t see your birthday.